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LB Transit now offering live bus-tracking technology

April 29th, 2011 · No Comments · News

What time is the bus coming? Now, Long Beach Transit (LBT) customers can get the answer to that most frequently asked question directly from their cellular phone 24 hours a day, 7 days a week.
Long Beach Transit is the first transit agency on the west coast to implement this service. Customers simply call customer service at (562) 591-2301 and enter a four-digit bus stop ID number, located at the bottom right side of the bus stop sign, and the automated system will provide the next three bus arrival times.
Trip planning for future bus travel is also available. This service adds to Long Beach Transit’s existing live bus tracking electronic displays at 60 LBT bus stops, on 228 LBT buses, on the LBT website and a touch-screen kiosk located at the Transit & Visitor Information Center at First Street and Pine Avenue in downtown Long Beach.
“This much anticipated new feature is really exciting for our customers. Through GPS tracking of our buses, this latest technology provides a quick informational resource for our customers 24-7,” said Mark Curtis, chairman of the LBT Board of Directors.
LBT’s telephone operators are still available to assist with transit trip planning Monday through Friday 7am to 6pm and Saturday 8am to 3pm.

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