Long Beach Public Library introducing software to help improve service and manage resources

The Long Beach Public Library is introducing new software that will enable staff to provide enhanced customer service to patrons and better manage its resources, according to a city press release.
“This technology will allow us to be more efficient and track our resources better,” Mayor Bob Foster said. “The new software will monitor circulation levels of titles system-wide and in each library, and better track funds spent on each category or genre.”
The automated software system is used to manage and reconcile library-user accounts, provide the online catalog, track the purchase of library resources, integrate the LB Digital Archive and check out library material.
In addition, the new software will enable self-checkout, which is expected to soon roll out to the remaining 10 libraries.
Another benefit, according to the City, is that the upgrade will put the system on an open platform, which will allow easier customization and configuration without paying additional programming fees.
Patrons can manage their account anytime at lbpl.org, or by using the free “Go Long Beach Public Library” mobile app.

Source: City of LB

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