Enhanced ‘Go, Long Beach’ app allows for reporting of water issues in parks

The City of Long Beach’s “Go, Long Beach” app has been enhanced so the public can help the Department of Parks, Recreation & Marine (PRM) quickly locate and reduce water run-off.
“The enhancements to our Go, Long Beach app will help us save water, irrigate as efficiently as possible and maintain our parks for the entire community to enjoy,” said Mayor Robert Garcia .
The “Go, Long Beach” app allows anybody the opportunity to access City Hall 24 hours a day, seven days a week and quickly submit service requests for “running water in a park,” as well as issues such as potholes and graffiti.

PRM staff will respond immediately to water running onto sidewalks or gutters and can turn off the water and fix problems before the next irrigation cycle, according to the City. Problems such as head misdirects or breaks and vandalism can usually be fixed quickly. More serious main breaks can require ordering parts and may take longer.
“While our employees constantly strive to minimize water run-off, we need the public’s help,” said George Chapjian, Director of Parks, Recreation and Marine. “We encourage the community to help us save water by using the Go Long Beach App and its new option, “running water in a park.”
“Long Beach Parks, Recreation and Marine is working hard to balance the need for safe, enjoyable parks for all residents, while fully embracing the necessity to use water responsibly in the current state-wide drought conditions,” states a press release from the City. “The department irrigates 1,275 acres of parks and street islands; 54 percent are maintained with reclaimed water.”
LBPRM must irrigate recreational open spaces to keep them safe and functional for residents, including many who have no back yards and who rely on parks as places to relax and recreate, according to the City. Thousands of mature trees and dozens of sports fields also depend on irrigation to remain viable.
The “Go, Long Beach” app is available on iTunes and Google Play as a free download. Community members can use the app to select an issue, take a picture and submit a service request. The app determines the exact location and sends the issue to city staff for a response. Users can also track the status of requests through their mobile devices.
“Go, Long Beach” can be accessed at user.govoutreach.com/longbeach as well.
PRM issues can also be reported tto lbparkswaterwise@longbeach.gov or by calling (562) 570.4895 or (562) 570-3101 after hours.

Source: City of LB

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