LBT seeking public input on its services


Long Beach Transit has launched its systemwide transit analysis and reassessment (STAR) initiative, a comprehensive operations analysis that includes an extensive outreach program. The public is encouraged to participate in upcoming public meetings and an online survey.
As part of the STAR Initiative, LBT is taking an in-depth look into its current transit operations, such as on-time performance, ridership, route efficiency, staffing, facilities and service amenities. The technical analysis will be paired with customer and community feedback, obtained through outreach efforts, to identify future service needs. A final report will be generated by the end of 2017 that will be used as LBT’s roadmap for the next five to 10 years.
“The STAR Initiative is the most important study LBT has undertaken in at least a decade,” said Debra Johnson, LBT deputy CEO. “Though LBT will also be evaluating technical data, the most crucial aspect to this process is public input. LBT needs to hear from the communities we serve about what is important to them. We hope people will join LBT at the community meetings and participate in the online survey.”
Several community meetings are planned in the first phase of the initiative:
Wednesday, March 22, 4:30pm to 6:30pm., El Dorado Neighborhood Library, 2900 N. Studebaker Rd.
Thursday, March 23, noon to 2pm, Downtown Long Beach Main Library, 101 Pacific Ave.
Saturday, March 25, 10am to noon, Michelle Obama Neighborhood Library, 5870 Atlantic Ave.
Although a date and time has yet to be determined, a fourth community meeting during the first phase is being planned on the west side of Long Beach in April. Details on that meeting are forthcoming
Those who want to participate but cannot attend any of the scheduled meetings are encouraged to take the online survey at survey.lbtstar.com. Updates regarding the STAR Initiative, including future meetings, can be found at the project website lbtstar.com.

Source: LBT

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